Live Zoom Call
2-5pm UK time

Roleplay - First Client Interview 

Digital Modules

The online videos in this module are designed to enable delegates to understand the end-to-end processes involved in the Consulting Engagement lifecycle.

What will it give you?

At the end of this course you will be able to:

• Understand the Consulting Engagement process
• Become familiar with the key stakeholders within a Client engagement
• Understand the business reasons for when a Consulting engagement may prove valuable
• Identify the stages of the consulting and project delivery
• Become familiar with project team roles & responsibilities
• Categorise different project delivery methodologies
• Understand the Consulting preferred approach
• Be familiar with the different roles within the project team

What will this module cover?

This is the Consulting Engagement and Project Delivery module, where delegates will be introduced to the world of Software Consulting.

1. Introduction to Consulting
2. The client and key stakeholders
3. The Project team
4. Consulting Engagement – from the Sales & Delivery point of view
5. Delivery methodology
   • Waterfall
   • Agile
   • Hybrid & the Scrum framework
6. Staff Augmentation – Complementing the Client’s team
7. Roles & responsibilities of each team members
8. Group dynamics and walking through a full project life cycle

Live Zoom Call
2-5pm UK time

Discovery schedule & deliverables.

Overview

These videos enable delegates to deep dive into the mechanics of  running effective Discovery and requirement gathering workshops, and including crucial session on Active Listening Skills as well as role plays and skills practice.

What will it give you?

At the end of this course you will be able to:

• Understand the mechanics of running an effective meeting / workshop
• Generate questions to try and understand current business processes

What will this module cover?

This module covers the ins and outs of running requirements gathering workshops, including the following:

1. Running effective Meetings & Workshops
2. Training vs Facilitation
3. Workshop Facilitation Framework
4. Running Discovery Workshops – planning agenda, schedule and expected deliverable

Review Discovery questions.

Exercise:
1. Process Mapping
2. Role play Scenario - Interview, questioning & process mapping.

Live Zoom Call
2-5pm UK time

Overview

This session is designed to enable delegates to deep dive into the mechanics of process mapping workshops; starting with critical thinking skills, understanding the current business state, and analysing opportunities for improvement and efficiencies. The next step would be to generate the future state within the to-be processes, which will form part of the requirements for the new system.

What will it give you?

At the end of this course you will be able to:

• Understand how to approach questions and problems
• Evaluate the different ways of thinking about things
• Understand the mechanics of running an effective meeting / workshop
• Generate questions to try and understand current business processes
• Analyse current state and articulate those processes using diagrams and flow-charts within process maps
• Applying that understanding with knowledge of what could be possible in a future (to-be) system state and illustrating that with process maps

What will this module cover?

This module covers the ins and outs of running process mapping workshops, to outline current as-is business process maps and articulate future states.

1. Critical Thinking – what is it
2. Questioning sources of beliefs
3. Overview of As-Is and To-Be Process Mapping
   • Process mapping in business
   • Mechanics of process mappings
   • Key workshop activities
   • Optimising processes into a new to-be processes

Live Zoom Call
2-5pm UK time

Review Process Map homework.

Exercise:
1. Writing user stories from previous process map
2. Role play Scenario - BikeCo sales app

Overview

Part of eliciting requirements includes the ability to ask insightful questions to get to the nub of the issue.  Being aware of flawed thinking or reasoning will allow the Consultant to produce well thought out analysis and recommendations for their clients.  This workshop is designed to enable delegates to understand the mechanics of gathering writing design documents, user stories, acceptance criteria.

What will it give you?

At the end of this course you will be able to:

• Understand how to approach questions and problems
• Structure questions in a logical manner
• Understand the structure of a Business Requirement Document or Design Document
• Understand how to write user stories
• Evaluate the level of detail of user stories necessary for consulting project costing
• Write robust quality acceptance criteria for test cases

What will this course cover?

1. Socratic Questioning
2. Questioning Strategies for Consulting Workshops & Interviews
3. Documenting Requirements
4. Structure of Design Documents
5. Principles of Writing Epics and User Stories
6. Developing User stories
7. Writing Acceptance Criteria

Review BikeCo homework: user stories, process maps & design document

HW - Show & Tell, User stories & Process Maps.

Overview

There are lots of courses on presentation skills; this intensive workshop is directed specifically to the needs of consultants and other professional service providers, who are critically judged on the quality of their presentations.

Consultants are expected to have very polished presentation skills they call on

• to pitch to clients during pre-sales or bids,
• to persuade clients of the recommended solutions,
• to run workshop and training sessions,
• … and in many other situations.

What will it give you?

At the end of this course you will be able to:

• Review the basic skills of presenting
• Understand the techniques of planning presentations for different situations and audiences
• Confidently prepare and deliver powerful presentations, and show & tells utilising presentation techniques

What will this module cover?

1. Principles of Delivering Show & Tells
2. Identifying ‘Done’ User Stories and creating narrative
3. Role play and exercises
   • Planning, preparing and delivering Show & Tell
   • Practicing presentation skills

Final presentation of all work:

User stories, process maps & Show & Tell presentation.

Final Close-out.